<title>Support</title>

<div align="center"><h2><b>Community Support Policies</b></h2></div>
<div align="center"><h3><b>Effective May 1, 2017</b></h3></div>

<h4>Legacy CryptoAPI Codec</h4>

<ul>
  <li>
    It will be disabled in all default build configurations.
  </li>
  <li>
    However, it will still be possible to build binaries with it enabled.
  </li>
</ul>

<h4>Design-Time Components for Visual Studio</h4>

<ul>
  <li>
    They will still be built and included in the release packages.
  </li>
  <li>
    However, they will no longer be &quot;officially supported&quot;.
  </li>
  <li>
    The mailing lists may still be used to ask questions about them.
  </li>
  <li>
    However, any tickets opened for them will be deleted.
  </li>
</ul>

<h4>Release Packages</h4>

<ul>
  <li>
    Release packages for non-current releases will be archived.
  </li>
  <li>
    Access to archived release packages will be granted on a case-by-case basis.
  </li>
</ul>

<div align="center"><h2><b>Mailing Lists</b></h2></div>

<p>
  SQLite has an active mailing list and support community and users of
  the System.Data.SQLite project available on this web site are encouraged to
  use these for support questions.
</p>

<p>
  Three separate mailing lists have been established to help support SQLite and
  System.Data.SQLite:
</p>

<ul>
  <li>
    <a href="http://mailinglists.sqlite.org/cgi-bin/mailman/listinfo/sqlite-announce">
    sqlite-announce</a> - announcements of new releases or significant
    developments.
  </li>

  <li>
    <a href="http://mailinglists.sqlite.org/cgi-bin/mailman/listinfo/sqlite-users">
    sqlite-users</a> - general user discussion; most postings belong here.
  </li>

  <li>
    <a href="http://mailinglists.sqlite.org/cgi-bin/mailman/listinfo/sqlite-dev">
    sqlite-dev</a> - developer conversations; for people who have or aspire to
    have write permission on the SQLite and/or System.Data.SQLite source code
    repositories.
  </li>
</ul>

<p>
  Most users of SQLite and/or System.Data.SQLite will want to join the
  <a href="http://mailinglists.sqlite.org/cgi-bin/mailman/listinfo/sqlite-announce">
  sqlite-announce</a> list and many will want to join the
  <a href="http://mailinglists.sqlite.org/cgi-bin/mailman/listinfo/sqlite-users">
  sqlite-users</a> list.  The
  <a href="http://mailinglists.sqlite.org/cgi-bin/mailman/listinfo/sqlite-dev">
  sqlite-dev</a> list is more specialized and appeals to a narrower audience.
  Off-site archives of the
  <a href="http://mailinglists.sqlite.org/cgi-bin/mailman/listinfo/sqlite-users">
  sqlite-users</a> list are available at:
</p>

<ul>
  <li>
    <a href="https://www.mail-archive.com/sqlite-users%40sqlite.org/">
    https://www.mail-archive.com/sqlite-users%40sqlite.org/</a>
    (<b>old address, before mid-February 2015</b>)
  </li>

  <li>
    <a href="https://www.mail-archive.com/sqlite-users%40mailinglists.sqlite.org/">
    https://www.mail-archive.com/sqlite-users%40mailinglists.sqlite.org/</a>
    (<b>new address, after mid-February 2015</b>)
  </li>

  <li>
    <a href="https://marc.info/?l=sqlite-users&r=1&w=2">
    https://marc.info/?l=sqlite-users&r=1&w=2</a>
  </li>

  <li>
    <a href="http://news.gmane.org/gmane.comp.db.sqlite.general">
    http://news.gmane.org/gmane.comp.db.sqlite.general</a>
  </li>
</ul>

<div align="center"><h2><b>Direct E-Mail</b></h2></div>

<p>
  Use the mailing list. Please do <b>not</b> send email directly
  to the authors of SQLite or System.Data.SQLite unless:
</p>

<ul>
  <li>
    You have or intend to acquire a
    <a href="https://www.sqlite.org/support.html">
    professional support contract</a>.
  </li>

  <li>
    You are working on an open source project.
  </li>
</ul>

<p>
  You are welcomed to use SQLite and System.Data.SQLite in closed source,
  proprietary, and/or commercial projects and to ask questions about such use
  on the public mailing list.  But please do not ask to receive free direct
  technical support. The software is free; direct technical support is not.
</p>
